1. Introduction
This Privacy Policy explains how JewelTextPro ("we", "our", or "us") collects, uses, and discloses your personal information when you use our website, mobile applications, and services (collectively, the "Services").
We are committed to protecting your privacy and ensuring you have a positive experience on our website and in using our products and services.
2. Information We Collect
We collect information that you provide directly to us, information we collect automatically when you use our Services, and information from third-party sources.
Information You Provide to Us:
- Account information: When you register for an account, we collect your name, email address, phone number, and password.
- Business information: Information about your business, including business name, address, and contact details.
- Customer data: Contact information for your customers that you upload or input into our system.
- Communications: Information you provide when you contact us for support or communicate with us.
Information We Collect Automatically:
- Usage data: Information about how you use our Services, including log data, device information, and location information.
- Cookies and similar technologies: We use cookies and similar technologies to collect information about your browsing activities.
3. How We Use Your Information
We use the information we collect for various purposes, including:
- Providing, maintaining, and improving our Services
- Processing transactions and sending related information
- Sending administrative messages, updates, and security alerts
- Responding to your comments, questions, and requests
- Personalizing your experience and providing content and features that may interest you
- Monitoring and analyzing trends, usage, and activities in connection with our Services
- Detecting, investigating, and preventing fraudulent transactions and other illegal activities
- Complying with legal obligations
4. Sharing of Information
We may share your information in the following circumstances:
- With vendors, service providers, and consultants who need access to such information to carry out work on our behalf
- In response to a request for information if we believe disclosure is in accordance with applicable law
- If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property, and safety of JewelTextPro or others
- In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company
- With your consent or at your direction
5. Data Retention
We retain your information for as long as necessary to provide the Services you have requested, or for other essential purposes such as complying with our legal obligations, resolving disputes, and enforcing our agreements.
6. Your Rights and Choices
You have certain rights regarding your personal information:
- Access, update, or delete your information through your account settings
- Opt out of marketing communications
- Request access to, correction of, or deletion of your personal information
- Object to the processing of your personal information
- Request that we restrict processing of your personal information
- Request portability of your personal information
7. Security
We take reasonable measures to help protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction.
8. Children's Privacy
Our Services are not directed to children under 16, and we do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us.
9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
10. Contact Information
If you have any questions about this Privacy Policy, please contact us at support@jeweltextpro.com.